FAQ

Products

Luban is the Arabic word for frankincense — a natural resin harvested from Boswellia trees. It’s been used for centuries for its calming scent, wellness benefits, and cultural significance.

Our Luban is hand-harvested from wild Boswellia trees on the island of Socotra, Yemen — one of the most unique and untouched places on Earth.

Simply place a small piece of the resin on a charcoal disc or incense burner and allow the smoke to gently fill your space. It’s perfect for meditation, relaxation, or creating a calm atmosphere

Payments

We accept all major credit/debit cards, PayPal, Apple Pay, and more depending on your location.

Yes — all payments are processed through secure, encrypted gateways. Your data is safe..

Double-check your details or try a different method. Still stuck? Reach out and we’ll help right away.

Shipping & Orders

Our packaging is eco-conscious, minimal, and elegant — designed to protect the resin and reflect the spirit of Socotra.

If you’re not satisfied with your purchase, contact us within 14 days and we’ll assist with a return or exchange.

Yes! Please contact us through our form or email us to discuss wholesale opportunities.

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